Contact Us

If you have any questions, please feel free to contact us at: Service@otd-ebike.com

Customer satisfaction is our ultimate goal, and we provide 24-hour service.

OTD Electric Bike For Communting,Camping,Riding

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Frequently asked questions

We offer a 30 day return and exchange service. If you have any questions, please feel free to contact us at any time.

We offer a 1 year warranty period, and if there are any issues with the product, we will do our best to resolve them for you.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.About a week.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.